{"id":10,"date":"2026-01-30T21:24:58","date_gmt":"2026-01-30T13:24:58","guid":{"rendered":"https:\/\/cariette.com\/?page_id=10"},"modified":"2026-05-17T14:37:41","modified_gmt":"2026-05-17T06:37:41","slug":"iade-ve-para-iadesi","status":"publish","type":"page","link":"https:\/\/cariette.com\/tr\/iade-ve-para-iadesi\/","title":{"rendered":"\u0130ade ve Para \u0130adesi Politikas\u0131"},"content":{"rendered":"<h2 class=\"wp-block-heading\">\u0130ADE VE PARA \u0130ADES\u0130 POL\u0130T\u0130KASI<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Y\u00fcr\u00fcrl\u00fck Tarihi:<\/strong> <code>2023.01.01<\/code><br><strong>Son G\u00fcncelleme:<\/strong> <code>2026.01.01<\/code><br><strong>Web sitesi:<\/strong> cariette.com<br><strong>\u015eunlar i\u00e7in ge\u00e7erlidir:<\/strong> T\u00fcm sipari\u015fler d\u00fcnya \u00e7ap\u0131ndaki adreslere g\u00f6nderilir<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">cariette.com'dan al\u0131\u015fveri\u015f yapt\u0131\u011f\u0131n\u0131z i\u00e7in te\u015fekk\u00fcr ederiz. Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnden tam anlam\u0131yla memnun kalman\u0131z\u0131 istiyoruz. Bu \u0130ade ve Para \u0130adesi Politikas\u0131, bir \u00fcr\u00fcn\u00fc iade etmeniz, para iadesi talep etmeniz veya bir \u00fcr\u00fcn\u00fc de\u011fi\u015ftirmeniz gerekti\u011finde sahip oldu\u011funuz se\u00e7enekleri a\u00e7\u0131klamaktad\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen sat\u0131n alma i\u015flemi ger\u00e7ekle\u015ftirmeden \u00f6nce bu politikay\u0131 dikkatlice okuyunuz. Sipari\u015f vererek, bu politikay\u0131 okudu\u011funuzu ve kabul etti\u011finizi teyit etmi\u015f olursunuz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. \u0130ADE KO\u015eULLARI VE S\u00dcRES\u0130<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1.1 \u0130ade S\u00fcresi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade talebinde bulunabilirsiniz <strong><code>30<\/code> takvim g\u00fcn\u00fc<\/strong> teslimat\u0131n teyit edildi\u011fi tarihten itibaren (kargo takip bilgileri uyar\u0131nca).<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83c\uddea\ud83c\uddfa <strong>AB\/Birle\u015fik Krall\u0131k'taki m\u00fc\u015fteriler:<\/strong> Avrupa Birli\u011fi veya Birle\u015fik Krall\u0131k'ta ikamet ediyorsan\u0131z, yasal bir hakk\u0131n\u0131z vard\u0131r <strong>14 g\u00fcnl\u00fck \u201cvazge\u00e7me s\u00fcresi\u201d<\/strong> Sipari\u015finizi ald\u0131\u011f\u0131n\u0131z g\u00fcnden itibaren, herhangi bir sebeple \u00e7o\u011fu \u00fcr\u00fcn\u00fc iade edebilirsiniz. Bu hak, standart 30 g\u00fcnl\u00fck iade politikam\u0131za ek olarak sunulmaktad\u0131r.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">1.2 Uygun \u00dcr\u00fcnler<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade hakk\u0131 kazanabilmek i\u00e7in \u00fcr\u00fcnlerin a\u015fa\u011f\u0131daki ko\u015fullar\u0131n T\u00dcM\u00dcN\u00dc kar\u015f\u0131lamas\u0131 gerekir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Kullan\u0131lmam\u0131\u015f, giyilmemi\u015f, \u00fczerinde herhangi bir de\u011fi\u015fiklik yap\u0131lmam\u0131\u015f ve orijinal durumunda<\/li>\n\n\n\n<li>\u2705 T\u00fcm orijinal etiketler, amblemler, m\u00fch\u00fcrler ve ambalajlar sa\u011flam durumda<\/li>\n\n\n\n<li>\u2705 Orijinal sipari\u015f onay\u0131 veya fatura ile birlikte<\/li>\n\n\n\n<li>\u2705 A\u015fa\u011f\u0131daki \u201c\u0130ade Edilemeyen \u00dcr\u00fcnler\u201d b\u00f6l\u00fcm\u00fcnde (B\u00f6l\u00fcm 2) yer almayan<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">1.3 Sat\u0131n Alma Belgesi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A\u015fa\u011f\u0131dakileri sa\u011flamal\u0131s\u0131n\u0131z:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015f numaras\u0131 (onay e-postas\u0131ndan)<\/li>\n\n\n\n<li>Teslimat belgesi (takip numaras\u0131 veya teslimat onay\u0131)<\/li>\n\n\n\n<li>Hasar veya kusur nedeniyle iade ediliyorsa, \u00fcr\u00fcn\u00fcn\/\u00fcr\u00fcnlerin foto\u011fraflar\u0131<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. \u0130ADE ED\u0130LEMEZ \u00dcR\u00dcNLER<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sa\u011fl\u0131k, g\u00fcvenlik ve ki\u015fiselle\u015ftirme nedenleriyle a\u015fa\u011f\u0131daki \u00f6\u011feler <strong>iade edilemez veya para iadesi yap\u0131lamaz<\/strong> kusurlu veya yanl\u0131\u015f g\u00f6nderilmedik\u00e7e:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.1 Hijyen A\u00e7\u0131s\u0131ndan Hassas \u00dcr\u00fcnler<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Kozmetik ve G\u00fczellik \u00dcr\u00fcnleri:<\/strong> Makyaj \u00fcr\u00fcnleri, cilt bak\u0131m\u0131 \u00fcr\u00fcnleri, oje, dudak \u00fcr\u00fcnleri, parf\u00fcmler, f\u0131r\u00e7alar veya ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f\/kapal\u0131 herhangi bir \u00fcr\u00fcn<\/li>\n\n\n\n<li><strong>Delikli Tak\u0131lar:<\/strong> Hijyen kurallar\u0131 gere\u011fi, kulak deliklerine tak\u0131lmak \u00fczere tasarlanm\u0131\u015f k\u00fcpeler (saplamal\u0131, halka veya sallant\u0131l\u0131)<\/li>\n\n\n\n<li><strong>Ki\u015fisel Bak\u0131m Aksesuarlar\u0131:<\/strong> Cilt, sa\u00e7 veya v\u00fccut s\u0131v\u0131lar\u0131yla do\u011frudan temas eden \u00fcr\u00fcnler<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.2 \u00d6zel Tasar\u0131m ve Ki\u015fiselle\u015ftirilmi\u015f \u00dcr\u00fcnler<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dczerine grav\u00fcr yap\u0131lm\u0131\u015f tak\u0131lar, monograml\u0131 \u00e7antalar, \u00f6zel \u00f6l\u00e7\u00fclerde \u00fcr\u00fcnler veya isteklerinize g\u00f6re uyarlanm\u0131\u015f her t\u00fcrl\u00fc \u00fcr\u00fcn<\/li>\n\n\n\n<li>\u201cSon Sat\u0131\u015f\u201d veya \u201c\u0130ade Edilemez\u201d ibaresi a\u00e7\u0131k\u00e7a belirtilen \u00f6zel sipari\u015f veya \u00f6n sipari\u015f \u00fcr\u00fcnleri\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.3 \u0130ade Edilemeyen \u00dcr\u00fcnler ve \u0130ndirimli \u00dcr\u00fcnler<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201c\u0130ndirimli\u201d, \u201cSon Sat\u0131\u015f\u201d, \u201cOldu\u011fu Gibi\u201d olarak i\u015faretlenmi\u015f veya % <code>50%<\/code> sat\u0131n alma an\u0131nda<\/li>\n\n\n\n<li>Hediye kartlar\u0131, dijital \u00fcr\u00fcnler veya indirilebilir i\u00e7erikler<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2.4 M\u00fc\u015fteri Taraf\u0131ndan Hasar G\u00f6rm\u00fc\u015f<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A\u015f\u0131nma, yanl\u0131\u015f kullan\u0131m, kazara hasar, suya maruz kalma veya yetkisiz onar\u0131m belirtileri g\u00f6steren \u00fcr\u00fcnler<\/li>\n\n\n\n<li>Orijinal ambalaj\u0131 veya etiketleri olmayan ya da par\u00e7alar\u0131 eksik olarak iade edilen \u00fcr\u00fcnler<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u26a0\ufe0f <strong>Not:<\/strong> Bir \u00fcr\u00fcn\u00fcn iade edilebilir olup olmad\u0131\u011f\u0131ndan emin de\u011filseniz, l\u00fctfen m\u00fc\u015fteri hizmetleri ekibimizle \u015fu adresten ileti\u015fime ge\u00e7in: <code>support@cariette.com<\/code> iade i\u015flemini ba\u015flatmadan \u00f6nce.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. \u0130ADE S\u00dcREC\u0130: ADIM ADIM<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Ad\u0131m: \u0130ade Talebi G\u00f6nderin<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>cariette.com adresinden hesab\u0131n\u0131za giri\u015f yap\u0131n ve \u201cSipari\u015f Ge\u00e7mi\u015fi\u201dne gidin, YA DA<\/li>\n\n\n\n<li>Bize e-posta g\u00f6nderin <code>support@cariette.com<\/code> ile:<\/li>\n\n\n\n<li>Sipari\u015f numaras\u0131<\/li>\n\n\n\n<li>\u0130ade etmek istedi\u011finiz \u00fcr\u00fcn(ler)<\/li>\n\n\n\n<li>\u0130ade nedeni (varsa foto\u011fraflarla birlikte)<\/li>\n\n\n\n<li>Tercih edilen \u00e7\u00f6z\u00fcm: para iadesi, \u00fcr\u00fcn de\u011fi\u015fimi veya ma\u011faza kredisi<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Ad\u0131m: \u0130ade Onay\u0131 Al\u0131n<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ekibimiz talebinizi en ge\u00e7 <code>2-3<\/code> i\u015f g\u00fcn\u00fc<\/li>\n\n\n\n<li>Onaylan\u0131rsa, size e-posta g\u00f6nderece\u011fiz:<\/li>\n\n\n\n<li>\u0130ade Yetki Numaras\u0131 (RMA)<\/li>\n\n\n\n<li>\u0130ade adresi (var\u0131\u015f noktas\u0131na g\u00f6re de\u011fi\u015fiklik g\u00f6sterir)<\/li>\n\n\n\n<li>Ambalajlama talimatlar\u0131 ve gerekli belgeler<\/li>\n\n\n\n<li>G\u00fcmr\u00fck beyan\u0131 k\u0131lavuzu (uluslararas\u0131 iadeler i\u00e7in)<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udce6 <strong>\u00d6nemli:<\/strong> \u00d6nceden onay al\u0131nmadan veya yanl\u0131\u015f adrese g\u00f6nderilen iadeler gecikebilir veya reddedilebilir.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">3. Ad\u0131m: \u00dcr\u00fcn\u00fc Paketleyin ve G\u00f6nderin<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn\u00fc orijinal ambalaj\u0131na (veya buna e\u015fde\u011fer koruyucu bir ambalaja) g\u00fcvenli bir \u015fekilde yeniden paketleyin<\/li>\n\n\n\n<li>Paketin i\u00e7ine sipari\u015f onay\u0131n\u0131z\u0131n bir kopyas\u0131n\u0131 ve RMA numaras\u0131n\u0131 ekleyin<\/li>\n\n\n\n<li>G\u00f6nderim etiketini (varsa) yap\u0131\u015ft\u0131r\u0131n veya tercih etti\u011finiz takip edilebilir ve sigortal\u0131 bir kargo \u015firketini kullan\u0131n<\/li>\n\n\n\n<li><strong>Geri g\u00f6nderim takip numaran\u0131z\u0131 saklay\u0131n<\/strong> \u2013 \u00dcr\u00fcn bize ula\u015fana kadar sorumluluk size aittir<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Ad\u0131m: Kontrol ve \u0130\u015fleme<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcnler teslim al\u0131nd\u0131\u011f\u0131nda, kalite ekibimiz bunlar\u0131 <code>3-5]<\/code> i\u015f g\u00fcn\u00fc<\/li>\n\n\n\n<li>Denetim sonucuyla ilgili olarak e-posta yoluyla bilgilendirileceksiniz:<\/li>\n\n\n\n<li>\u2705 Onayland\u0131: \u0130ade\/de\u011fi\u015fim i\u015flemi ger\u00e7ekle\u015ftirilecektir<\/li>\n\n\n\n<li>\u274c Reddedildi: \u00dcr\u00fcn, masraflar\u0131 size ait olmak \u00fczere, gerek\u00e7e belirtilerek iade edilecektir<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. \u0130ADE KARGO VE MASRAFLARI<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">4.1 \u0130ade kargo \u00fccretini kim kar\u015f\u0131lar?<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0130ade Nedeni<\/th><th>M\u00fc\u015fteri \u00d6der<\/th><th>cariette.com \u00d6deme Yap\u0131yor<\/th><\/tr><\/thead><tbody><tr><td>Fikrimi de\u011fi\u015ftirdim \/ Art\u0131k istemiyorum<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>Yanl\u0131\u015f beden \/ Renk tercihi<\/td><td>\u2705<\/td><td>\u274c<\/td><\/tr><tr><td>\u00dcr\u00fcn teslimat s\u0131ras\u0131nda kusurlu veya hasarl\u0131<\/td><td>\u274c<\/td><td>\u2705*<\/td><\/tr><tr><td>Yanl\u0131\u015f \u00fcr\u00fcn g\u00f6nderildi<\/td><td>\u274c<\/td><td>\u2705*<\/td><\/tr><tr><td>\u00dcr\u00fcn a\u00e7\u0131klamadaki gibi de\u011fil<\/td><td>\u274c<\/td><td>\u2705*<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">* Onayland\u0131ktan sonra, size \u00f6n \u00f6demeli bir iade etiketi sa\u011flayaca\u011f\u0131z veya makul iade kargo masraflar\u0131n\u0131 geri \u00f6deyece\u011fiz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.2 Uluslararas\u0131 \u0130adeler<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>G\u00fcmr\u00fck Vergileri ve Har\u00e7lar:<\/strong> \u0130lk sipari\u015fte \u00f6denen ithalat vergileri, KDV, GST veya g\u00fcmr\u00fck vergileri <strong>iade edilemez<\/strong> iade, bizim hatam\u0131zdan kaynaklanm\u0131yorsa. \u0130ade g\u00f6nderiminde ortaya \u00e7\u0131kan g\u00fcmr\u00fck \u00fccretleri size aittir.<\/li>\n\n\n\n<li><strong>G\u00fcmr\u00fck Beyan\u0131:<\/strong> \u0130ade ederken, paketi \u201c\u0130ade Edilen \u00dcr\u00fcnler\u201d olarak ve de\u011ferini belirtin <code>$0<\/code> ya da \u201c\u0130ade i\u00e7in\u201d notu ile birlikte orijinal de\u011ferini, \u00e7ifte g\u00fcmr\u00fck vergisi \u00f6demekten ka\u00e7\u0131nmak amac\u0131yla. Talep \u00fczerine destekleyici belgeleri temin edebiliriz.<\/li>\n\n\n\n<li><strong>Ta\u015f\u0131y\u0131c\u0131 \u00d6nerisi:<\/strong> Kay\u0131p riskini en aza indirmek i\u00e7in takip edilebilir ve sigortal\u0131 hizmetler (\u00f6r. DHL, FedEx, UPS) kullan\u0131n. Takip numaras\u0131 bulunmayan ve nakliye s\u0131ras\u0131nda kaybolan iadelerden sorumlu de\u011filiz.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4.3 \u0130ade Adresi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Onaylanan iadeler, sat\u0131c\u0131 taraf\u0131ndan belirtilen adrese g\u00f6nderilmelidir. \u0130ade adresinin ayr\u0131nt\u0131lar\u0131 (al\u0131c\u0131 ad\u0131, cadde ad\u0131, \u015fehir, eyalet\/il, posta kodu ve \u00fclke dahil) \u0130ade Onay\u0131 (RA) e-postan\u0131zda veya sat\u0131c\u0131 hesab\u0131 portal\u0131n\u0131zda belirtilecektir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RA bildiriminde belirtilen adres d\u0131\u015f\u0131nda ba\u015fka bir adres kullanmay\u0131n\u0131z. Yanl\u0131\u015f veya g\u00fcncel olmayan bir adrese g\u00f6nderilen iadeler i\u015fleme al\u0131nmayabilir ve bununla ilgili t\u00fcm nakliye masraflar\u0131 size ait olacakt\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udccd&nbsp;<em>Sat\u0131c\u0131, iade adresini istedi\u011fi zaman g\u00fcncelleme veya de\u011fi\u015ftirme hakk\u0131n\u0131 sakl\u0131 tutar. G\u00f6nderim yapmadan \u00f6nce daima en son \u0130ade Onay bildirimine bak\u0131n\u0131z.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. \u0130ADE: ZAMANLAMA VE Y\u00d6NTEM<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">5.1 \u0130ade Ko\u015fullar\u0131<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Geri \u00f6demeler ancak a\u015fa\u011f\u0131daki durumlarda yap\u0131l\u0131r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade edilen \u00fcr\u00fcnler teslim al\u0131nm\u0131\u015f ve kalite kontrol\u00fcnden ge\u00e7mi\u015ftir<\/li>\n\n\n\n<li>\u0130ade, ekibimiz taraf\u0131ndan onayland\u0131<\/li>\n\n\n\n<li>1. ve 2. b\u00f6l\u00fcmlerdeki t\u00fcm uygunluk kriterleri kar\u015f\u0131lanmaktad\u0131r<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5.2 \u0130ade Tutar\u0131<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tam Para \u0130adesi:<\/strong> \u00dcr\u00fcn fiyat\u0131 + ilk kargo \u00fccreti (iade bizim hatam\u0131zdan kaynaklan\u0131yorsa)<\/li>\n\n\n\n<li><strong>K\u0131smi \u0130ade:<\/strong> Sadece \u00fcr\u00fcn fiyat\u0131 (fikir de\u011fi\u015fikli\u011fi nedeniyle yap\u0131lan iadelerde ilk kargo \u00fccreti iade edilmez)<\/li>\n\n\n\n<li><strong>Yeniden stoklama \u00fccreti:<\/strong> <code>15%<\/code> bu durum, i\u011frenmi\u015f ancak iade \u015fartlar\u0131na uyan \u00fcr\u00fcnler i\u00e7in ge\u00e7erli olabilir (iade onay\u0131 s\u0131ras\u0131nda a\u00e7\u0131k\u00e7a belirtilir)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5.3 \u0130ade Y\u00f6ntemi ve S\u00fcresi<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Geri \u00f6demeler \u015fu ki\u015filere yap\u0131l\u0131r: <strong>ilk \u00f6deme y\u00f6ntemi<\/strong> \u00f6deme s\u0131ras\u0131nda kullan\u0131l\u0131r<\/li>\n\n\n\n<li>Onaydan sonraki i\u015flem s\u00fcresi:<\/li>\n\n\n\n<li>Kredi\/Banka Kart\u0131: <code>5\u201310<\/code> i\u015f g\u00fcn\u00fc (art\u0131 banka i\u015flem s\u00fcresi)<\/li>\n\n\n\n<li>PayPal: <code>3\u20135<\/code> i\u015f g\u00fcn\u00fc<\/li>\n\n\n\n<li>Ma\u011faza Kredisi \/ Hediye Kart\u0131: <code>1\u20132<\/code> i\u015f g\u00fcn\u00fc<\/li>\n\n\n\n<li>Para birimi: \u0130adeler \u015fu para biriminde yap\u0131l\u0131r: <strong>ilk sat\u0131n alma para birimi<\/strong>. D\u00f6viz kuru dalgalanmalar\u0131ndan m\u00fc\u015fteri sorumludur.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5.4 Ma\u011faza Kredisi Se\u00e7ene\u011fi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130sterseniz, para iadesi yerine ma\u011faza kredisi tercih edebilirsiniz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-posta yoluyla dijital hediye kart\u0131 kodu olarak g\u00f6nderilir<\/li>\n\n\n\n<li>Son kullanma tarihi yok <\/li>\n\n\n\n<li>Di\u011fer kampanyalarla birle\u015ftirilebilir (ko\u015fullara tabidir)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. DE\u011e\u0130\u015e\u0130M<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">6.1 De\u011fi\u015fim Ko\u015fullar\u0131<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A\u015fa\u011f\u0131dakiler i\u00e7in de\u011fi\u015fim kabul edilmektedir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Farkl\u0131 boyut, renk veya stildeki <strong>ayn\u0131 \u00fcr\u00fcn<\/strong><\/li>\n\n\n\n<li>Kusurlu, hasarl\u0131 veya yanl\u0131\u015f g\u00f6nderilmi\u015f \u00fcr\u00fcnler<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Borsalar <strong>mevcut de\u011fil<\/strong> i\u00e7in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade edilemeyen \u00fcr\u00fcnler (B\u00f6l\u00fcm 2)<\/li>\n\n\n\n<li>\u0130ade s\u00fcresi d\u0131\u015f\u0131nda kalan \u00fcr\u00fcnler<\/li>\n\n\n\n<li>\u00d6zel \u00fcretim veya iade edilemeyen \u00fcr\u00fcnler<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6.2 De\u011fi\u015fim S\u00fcreci<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>3. B\u00f6l\u00fcmdeki 1. Ad\u0131m\u0131 izleyerek de\u011fi\u015fim talebinde bulunun<\/li>\n\n\n\n<li>Onayland\u0131ktan sonra, verilen talimatlara uygun olarak orijinal \u00fcr\u00fcn\u00fc geri g\u00f6nderin<\/li>\n\n\n\n<li>\u0130ade edilen \u00fcr\u00fcn elimize ula\u015f\u0131p kontrol edildikten sonra, size yeni \u00fcr\u00fcn\u00fc g\u00f6nderece\u011fiz<\/li>\n\n\n\n<li>De\u011fi\u015ftirilen \u00fcr\u00fcn\u00fcn fiyat\u0131 daha y\u00fcksekse, aradaki fark sizden tahsil edilecektir; daha d\u00fc\u015f\u00fckse, aradaki fark size iade edilecektir<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">6.3 De\u011fi\u015fim G\u00f6nderimi<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>M\u00fc\u015fteri talebiyle yap\u0131lan de\u011fi\u015fimler:<\/strong> M\u00fc\u015fteri, iade kargo \u00fccretini ve yeni \u00fcr\u00fcn\u00fcn kargo \u00fccretini \u00f6der<\/li>\n\n\n\n<li><strong>Hata\/kusurlu \u00fcr\u00fcn de\u011fi\u015fimi:<\/strong> cariette.com t\u00fcm kargo masraflar\u0131n\u0131 kar\u015f\u0131lar<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83c\udf0d <strong>Uluslararas\u0131 De\u011fi\u015fim Programlar\u0131:<\/strong> G\u00fcmr\u00fck i\u015flemlerinin karma\u015f\u0131kl\u0131\u011f\u0131 nedeniyle, do\u011frudan de\u011fi\u015fim yerine para iadesi ve yeni sipari\u015f d\u00fczenleyebiliriz. Bulundu\u011funuz b\u00f6lgeye en uygun \u00e7\u00f6z\u00fcm\u00fc belirleyece\u011fiz.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. HASARLI, KUSURLU VEYA YANLI\u015e \u00dcR\u00dcNLER<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">7.1 Ne Yapmal\u0131?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">E\u011fer a\u015fa\u011f\u0131daki \u00f6zelliklere sahip bir \u00fcr\u00fcn al\u0131rsan\u0131z:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nakliye s\u0131ras\u0131nda hasar g\u00f6rm\u00fc\u015f<\/li>\n\n\n\n<li>Kusurlu (\u00fcretim hatas\u0131)<\/li>\n\n\n\n<li>Hatal\u0131 (yanl\u0131\u015f \u00fcr\u00fcn, beden, renk veya miktar)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen en ge\u00e7 <code>7<\/code>teslimat s\u00fcresi <code>support@cariette.com<\/code> ile:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015f numaras\u0131<\/li>\n\n\n\n<li>Sorunu a\u00e7\u0131k\u00e7a g\u00f6steren foto\u011fraflar\/videolar<\/li>\n\n\n\n<li>Sorunun a\u00e7\u0131klamas\u0131<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7.2 \u00c7\u00f6z\u00fcn\u00fcrl\u00fck Se\u00e7enekleri<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A\u015fa\u011f\u0131dakilerden birini (kendi takdirimize ba\u011fl\u0131 olarak) sunaca\u011f\u0131z:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 \u00dccretsiz yedek par\u00e7a hemen g\u00f6nderilir<\/li>\n\n\n\n<li>\u2705 \u0130lk g\u00f6nderim \u00fccreti dahil tam iade<\/li>\n\n\n\n<li>\u2705 \u00dcr\u00fcn\u00fc iade etmemek isterseniz (k\u00fc\u00e7\u00fck sorunlar durumunda) k\u0131smi para iadesi<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7.3 Kusurlu \u00dcr\u00fcnlerin \u0130ade Nakliyesi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Onayland\u0131ktan sonra size \u00f6n \u00f6demeli bir iade etiketi g\u00f6nderece\u011fiz veya iade kargo \u00fccretinizi geri \u00f6deyece\u011fiz. T\u00fcm faturalar\u0131 saklay\u0131n.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. GARANT\u0130 POL\u0130T\u0130KASI (SAATLER VE TAKILAR)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">8.1 S\u0131n\u0131rl\u0131 Garanti Kapsam\u0131<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Saatler:<\/strong> <code>12<\/code>\u00dcretim hatalar\u0131na kar\u015f\u0131 (mekanizma, kasa, toka) -ay garanti<\/li>\n\n\n\n<li><strong>Tak\u0131:<\/strong> <code>12<\/code>Malzeme kusurlar\u0131na kar\u015f\u0131 -ay garanti (ta\u015flar\u0131n yerinden \u00e7\u0131kmas\u0131, toka ar\u0131zas\u0131, normal kullan\u0131m ko\u015fullar\u0131nda kaplaman\u0131n soyulmas\u0131)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8.2 Garanti Kapsam D\u0131\u015f\u0131 Durumlar<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Garanti a\u015fa\u011f\u0131dakileri KAPSAMAZ:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Normal a\u015f\u0131nma ve y\u0131pranma, \u00e7izikler veya g\u00f6r\u00fcn\u00fc\u015fteki de\u011fi\u015fiklikler<\/li>\n\n\n\n<li>Yanl\u0131\u015f kullan\u0131m, kazalar, suya maruz kalma (belirtilen dayan\u0131kl\u0131l\u0131k s\u0131n\u0131r\u0131n\u0131n \u00f6tesinde), kimyasallar veya uygun olmayan depolamadan kaynaklanan hasarlar<\/li>\n\n\n\n<li>Pil de\u011fi\u015fimi, kay\u0131\u015f\/bilezi\u011fin a\u015f\u0131nmas\u0131 veya rutin bak\u0131m<\/li>\n\n\n\n<li>Yetkisiz onar\u0131mlar veya de\u011fi\u015fiklikler<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fcn kaybolmas\u0131 veya \u00e7al\u0131nmas\u0131<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8.3 Garanti Talep S\u00fcreci<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u0130leti\u015fim <code>support@cariette.com<\/code> sat\u0131n alma belgesi ve kusurun foto\u011fraflar\u0131 ile birlikte<\/li>\n\n\n\n<li>Ekibimiz, uygunlu\u011fu \u015fu s\u00fcre i\u00e7inde de\u011ferlendirecektir:<code>5<\/code>i\u015f g\u00fcn\u00fc<\/li>\n\n\n\n<li>Onaylanmas\u0131 halinde, onar\u0131m, de\u011fi\u015ftirme veya para iadesi i\u015flemlerini ger\u00e7ekle\u015ftirece\u011fiz<\/li>\n\n\n\n<li>Garanti talepleri, orijinal iade s\u00fcresini uzatmaz<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. KOZMET\u0130K VE G\u00dcZELL\u0130K \u00dcR\u00dcNLER\u0130NE \u0130L\u0130\u015eK\u0130N \u00d6ZEL HUSUSLAR<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">9.1 Hijyen Politikas\u0131<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sa\u011fl\u0131k ve g\u00fcvenlik kurallar\u0131 gere\u011fi:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>A\u00e7\u0131lmam\u0131\u015f kozmetik \u00fcr\u00fcnleri<\/strong> orijinal, a\u00e7\u0131lmam\u0131\u015f ambalaj\u0131nda<code>14<\/code>hak kazan\u0131rsa g\u00fcn<\/li>\n\n\n\n<li><strong>A\u00e7\u0131lm\u0131\u015f veya kullan\u0131lm\u0131\u015f kozmetik \u00fcr\u00fcnleri<\/strong> hi\u00e7bir ko\u015fulda iade edilemez veya de\u011fi\u015ftirilemez<\/li>\n\n\n\n<li>Bir kozmetik \u00fcr\u00fcn hasarl\u0131, s\u0131z\u0131nt\u0131 yapan veya son kullanma tarihi ge\u00e7mi\u015f olarak elinize ula\u015f\u0131rsa, de\u011fi\u015ftirilmesi i\u00e7in derhal bizimle ileti\u015fime ge\u00e7in<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">9.2 Alerji ile \u0130lgili Sorumluluk Reddi<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn bile\u015fenleri ambalaj \u00fczerinde ve\/veya \u00fcr\u00fcn sayfalar\u0131nda belirtilmi\u015ftir<\/li>\n\n\n\n<li>Yeni \u00fcr\u00fcnleri tam olarak kullanmaya ba\u015flamadan \u00f6nce cilt testi yapman\u0131z\u0131 \u00f6neririz<\/li>\n\n\n\n<li>cariette.com, alerjik reaksiyonlar veya cilt hassasiyetinden sorumlu de\u011fildir. Bilinen bir alerjiniz varsa bir dermatolo\u011fa dan\u0131\u015f\u0131n.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. ULUSLARARASI M\u00dc\u015eTER\u0130LER: EK \u015eARTLAR<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">10.1 \u0130thalat G\u00fcmr\u00fck Vergileri ve Vergiler<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130thalat vergileri, KDV, GST ve g\u00fcmr\u00fck \u00fccretleri \u015funlard\u0131r: <strong>m\u00fc\u015fterinin sorumlulu\u011fu<\/strong> ve <strong>iade edilemez<\/strong> iade, bizim hatam\u0131zdan kaynaklanm\u0131yorsa<\/li>\n\n\n\n<li>Bu \u00fccretler cariette.com taraf\u0131ndan de\u011fil, yerel g\u00fcmr\u00fck idaresi taraf\u0131ndan tahsil edilmektedir<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">10.2 Para Birimi ve D\u00f6viz Kurlar\u0131<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>T\u00fcm i\u015flemler <code>ABD DOLARI<\/code><\/li>\n\n\n\n<li>\u0130adeler, sat\u0131n alma i\u015fleminin yap\u0131ld\u0131\u011f\u0131 para biriminde ger\u00e7ekle\u015ftirilir<\/li>\n\n\n\n<li>Sat\u0131n alma ve iade tarihleri aras\u0131ndaki kur farklar\u0131 m\u00fc\u015fteri taraf\u0131ndan kar\u015f\u0131lan\u0131r<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">10.3 Yerel T\u00fcketici Kanunlar\u0131<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bu politika, yerel t\u00fcketici koruma kanunlar\u0131 (\u00f6rne\u011fin, AB T\u00fcketici Haklar\u0131 Direktifi, Avustralya T\u00fcketici Kanunu, Birle\u015fik Krall\u0131k T\u00fcketici Haklar\u0131 Kanunu) kapsam\u0131nda sahip oldu\u011funuz yasal haklar\u0131n\u0131z\u0131 k\u0131s\u0131tlamaz.<\/li>\n\n\n\n<li>Yerel mevzuat daha fazla koruma sa\u011fl\u0131yorsa, bu h\u00fck\u00fcmler ge\u00e7erli olacakt\u0131r<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. B\u0130ZE NASIL ULA\u015eAB\u0130L\u0130RS\u0130N\u0130Z<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130ade talepleri, sorular veya yard\u0131m i\u00e7in:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>E-posta:<\/strong> <code>returns@cariette.com<\/code><br>\ud83d\udd52 <strong>M\u00fc\u015fteri Hizmetleri \u00c7al\u0131\u015fma Saatleri:<\/strong> <code>Pazartesi\u2013Cuma, 09:00 \u2013 18:00 (CST)<\/code><br>\ud83d\udcac <strong>Canl\u0131 Sohbet:<\/strong> \u00c7al\u0131\u015fma saatleri i\u00e7inde web sitesinde eri\u015filebilir<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">L\u00fctfen a\u015fa\u011f\u0131dakileri ekleyin: <strong>sipari\u015f numaras\u0131<\/strong> ve <strong>RMA<\/strong> (varsa) daha h\u0131zl\u0131 hizmet alabilmek i\u00e7in t\u00fcm ileti\u015fimlerde.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">12. POL\u0130T\u0130KA G\u00dcNCELLEMELER\u0130<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130\u015fleyi\u015fimizdeki de\u011fi\u015fiklikleri, yasal gereklilikleri veya m\u00fc\u015fteri geri bildirimlerini yans\u0131tmak amac\u0131yla bu \u0130ade ve Para \u0130adesi Politikas\u0131n\u0131 zaman zaman g\u00fcncelleyebiliriz.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00d6nemli De\u011fi\u015fiklikler:<\/strong> \u00d6nemli g\u00fcncellemeler oldu\u011funda size e-posta veya web sitesi ba\u015fl\u0131\u011f\u0131 arac\u0131l\u0131\u011f\u0131yla bilgi verece\u011fiz<\/li>\n\n\n\n<li><strong>Y\u00fcr\u00fcrl\u00fck Tarihi:<\/strong> G\u00fcncellenen politikada yeni bir \u201cSon G\u00fcncelleme\u201d tarihi g\u00f6sterilecektir<\/li>\n\n\n\n<li><strong>Kullan\u0131m\u0131n S\u00fcrd\u00fcr\u00fclmesi:<\/strong> De\u011fi\u015fikliklerin ard\u0131ndan sipari\u015f vermek, g\u00fcncellenen politikay\u0131 kabul etmek anlam\u0131na gelir<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Her sat\u0131n alma i\u015fleminden \u00f6nce bu politikay\u0131 g\u00f6zden ge\u00e7irmenizi tavsiye ederiz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">13. HIZLI BA\u015eVURU \u00d6ZET\u0130<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Soru<\/th><th>Cevap<\/th><\/tr><\/thead><tbody><tr><td><strong>\u0130ade i\u00e7in ne kadar s\u00fcrem var?<\/strong><\/td><td><code>30<\/code>teslimattan itibaren g\u00fcn (AB\/Birle\u015fik Krall\u0131k: 14 g\u00fcnl\u00fck yasal iade hakk\u0131)<\/td><\/tr><tr><td><strong>Hangi \u00fcr\u00fcnler iade edilemez?<\/strong><\/td><td>Kozmetik \u00fcr\u00fcnleri (a\u00e7\u0131lm\u0131\u015f), delikli tak\u0131lar, \u00f6zel sipari\u015f \u00fcr\u00fcnler, iade edilemez \u00fcr\u00fcnler<\/td><\/tr><tr><td><strong>\u0130ade kargo \u00fccretini kim \u00f6d\u00fcyor?<\/strong><\/td><td>M\u00fc\u015fteri \u201cfikrini de\u011fi\u015ftirdi\u011fi\u201d i\u00e7in; biz ise kusurlar\/hatalar nedeniyle<\/td><\/tr><tr><td><strong>Para iadesi ne kadar s\u00fcrer?<\/strong><\/td><td><code>10<\/code>denetimden sonraki i\u015f g\u00fcnleri + banka i\u015flem s\u00fcresi<\/td><\/tr><tr><td><strong>Yurt d\u0131\u015f\u0131ndan \u00fcr\u00fcn iadesi yapabilir miyim?<\/strong><\/td><td>Evet, ancak iade + yeni sipari\u015f \u015feklinde i\u015fleme al\u0131nabilir<\/td><\/tr><tr><td><strong>Peki ya ithalat vergileri?<\/strong><\/td><td>\u0130ade, bizim hatam\u0131zdan kaynaklanmad\u0131k\u00e7a iade \u00fccreti geri \u00f6denmez<\/td><\/tr><tr><td><strong>Saatler ve m\u00fccevherler i\u00e7in garanti var m\u0131?<\/strong><\/td><td><code>12<\/code>\u00fcretim hatalar\u0131na kar\u015f\u0131 ay<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>RETURN &amp; REFUND POLICY Effective Date: 2023.01.01Last Updated: 2026.01.01Website: cariette.comApplies to: All orders shipped to global destinations Thank you for<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cariette.com\/tr\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cariette.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cariette.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cariette.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cariette.com\/tr\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":0,"href":"https:\/\/cariette.com\/tr\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"wp:attachment":[{"href":"https:\/\/cariette.com\/tr\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}