Data Deletion

Data Deletion Request Policy

Last Updated: May 18, 2026

Applies to: https://cariette.com

Operated by:  

Whale Selection E-commerce Store (Sole Proprietorship), Huangpu District, Guangzhou

Business Registration No.: 92440112MAEGK0XJ1X

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1. Your Right to Request Data Deletion

Under applicable privacy laws (including the GDPR, CCPA/CPRA, China’s Personal Information Protection Law (PIPL), and other regional regulations), you have the right to request the deletion of your personal data collected by كارييت, a brand operated by Whale Selection E-commerce Store (Sole Proprietorship), Huangpu District, Guangzhou. We honor deletion requests unless retention is required for legal, regulatory, or legitimate business purposes.

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2. How to Submit a Deletion Request

You may submit a request through any of the following methods:

• 📧 Email: [email protected]
• (Subject: Data Deletion Request)

Please include:

• Full name & registered email address
• Order numbers or account ID (if applicable)
• Jurisdiction/Country of residence
• Specific data you wish to be deleted (or “all personal data”)

🔐 All requests are processed by Whale Selection E-commerce Store (Sole Proprietorship), Huangpu District, Guangzhou, the legal data controller for cariette.com.

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3. What Data Will Be Deleted

Upon verification, we will delete or anonymize:

• Account information (name, email, phone, password hash)
• Marketing & communication preferences
• Browsing history, cookies, and device identifiers
• Customer service chat logs & support tickets
• Wishlist & saved items

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4. Exceptions & Mandatory Retention Periods

We may retain certain data even after a deletion request when legally required or necessary for:

Note: Aggregated, anonymized, or statistical data that cannot identify you may be retained for business analytics.

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5. Processing Timeline & Identity Verification

• We will acknowledge your request within 5 business days.
• Full processing will be completed within 30 days (may extend to 60 days for complex requests, with prior notice).
• To prevent unauthorized deletion, we may request identity verification (e.g., order confirmation, ID copy, or account login verification).

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6. Third-Party & Cross-Border Data

• Your data is processed by our logistics, payment, and marketing partners. Upon your request, we will notify applicable processors to delete your data from their systems, subject to their contractual and legal obligations.
• Cross-Border Transfer Notice:
• As a merchant legally registered in Guangzhou, China serving global customers, personal data may be transferred to and processed in jurisdictions outside your residence (including the United States, where our technical infrastructure is hosted). Deletion requests will be honored in accordance with the laws of your jurisdiction and applicable cross-border data transfer frameworks (including PIPL Chapter III, GDPR Chapter V).

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7. Appeals & Regulatory Complaints

If your request is partially or fully denied, we will provide a clear explanation. You may:

• Reply to our decision for internal review
• Lodge a complaint with your local data protection authority, such as:
  • 🇪🇺 EU: ICO, CNIL
  • 🇺🇸 US: CCPA Attorney General
  • 🇨🇳 China: Cyberspace Administration of China (CAC)

We do not discriminate against users who exercise their data deletion rights under applicable law.

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8. Contact Us & Legal Entity Information

For questions about this policy or to submit a deletion request:

Data Controller: Whale Selection E-commerce Store (Sole Proprietorship), Huangpu District, Guangzhou

Brand Name: Cariette (https://cariette.com)

Infrastructure: Data processing supported by US-based cloud services and global CDN partners, under the supervision of the above legal entity.