Data Deletion

Data Deletion Request Policy

最后更新 May 18, 2026
适用于 https://cariette.com

1. Your Right to Request Data Deletion

Under applicable privacy laws (including the GDPR, CCPA/CPRA, China’s PIPL, and other regional regulations), you have the right to request the deletion of your personal data collected by Cariette. We honor deletion requests unless retention is required for legal, regulatory, or legitimate business purposes.

2. How to Submit a Deletion Request

You may submit a request through any of the following methods:

• 📧 电子邮件： [email protected] (Subject: Data Deletion Request)

Please include:

• Full name & registered email address
• Order numbers or account ID (if applicable)
• Jurisdiction/Country of residence
• Specific data you wish to be deleted (or “all personal data”)

3. What Data Will Be Deleted

Upon verification, we will delete or anonymize:

• Account information (name, email, phone, password hash)
• Marketing & communication preferences
• Browsing history, cookies, and device identifiers
• Customer service chat logs & support tickets
• Wishlist & saved items

4. Exceptions & Mandatory Retention Periods

We may retain certain data even after a deletion request when legally required or necessary for:

请注意： Aggregated, anonymized, or statistical data that cannot identify you may be retained for business analytics.

5. Processing Timeline & Identity Verification

• We will acknowledge your request within 5 business days.
• Full processing will be completed within 30 days (may extend to 60 days for complex requests, with prior notice).
• To prevent unauthorized deletion, we may request identity verification (e.g., order confirmation, ID copy, or account login verification).

6. Third-Party & Cross-Border Data

• Your data is processed by our logistics, payment, and marketing partners. Upon your request, we will notify applicable processors to delete your data from their systems, subject to their contractual and legal obligations.
• As a China-based merchant serving global customers, data may be transferred across borders. Deletion requests will be honored in accordance with the laws of your jurisdiction and applicable cross-border data transfer frameworks.

7. Appeals & Regulatory Complaints

If your request is partially or fully denied, we will provide a clear explanation. You may:

• Reply to our decision for internal review
• Lodge a complaint with your local data protection authority (e.g., ICO, CNIL, CCPA Attorney General, CAC)

We do not discriminate against users who exercise their data deletion rights.

8. Contact Us

For questions about this policy or to submit a request:
[email protected]
📍 Data Controller: Cariette Ltd. | Data Processor Infrastructure: US & Global CDN